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Customer Service

Click and Collect

Ensure you can enjoy your favourite Christmas product.

All our seasonal products have limited availability so order online and order early to avoid dissappointment. Collect from one of our shops anytime up to Christmas Eve and please ensure you check the opening hours for the shop you are collecting your order from.

The final deadline to place an order on our click and collect service for collection on Christmas week is Monday Dec 21st at 3pm.

Complete your Click & Collect order by Saturday Dec 19th and be in with a chance to win one of 5 €30 vouchers*

All our products are prepared for baking fresh so there will be a limited range of product available on the mornings immediately following the Christmas and New Year break. Therefore there will be no collection service available Friday 25th – Tuesday 29th December 2020 or Friday January 1st – Monday January 4th.

This service is available at all of our retail shops. Check our Locations page for details on outlet address and opening hours.

*All valid online orders received between December 1st and December 19th will be entered into a draw to win one of 5 vouchers.

Product Availability

A selection of 60 Products accross all the Product range is available for Click & Collection. Some of the Products are only available for collection on certain days:

Wheaten Brown Bread Wednesday - Saturday

Multi-grain Bread Thursday – Saturday

Sourdough Bread Friday - Saturday

Whiskey Cake Wednesday – Saturday

Fruit cake Friday – Saturday

Cupcakes Wednesday - Saturday

What are the cut off times for Click and Collect?

The order must be placed before 15:00 hours for next day collection. There is no collection service available on Sunday

The final deadline to place an order on our click and collect service for collection on Christmas week is Monday Dec 21st at 3pm.

Complete your Click & Collect order by Saturday Dec 19th and be in with a chance to win one of 5 €30 vouchers*

How do I cancel my Order?

If you need to cancel your order, please ring the bakery 065-6822860 ext 11 before 3pm on the working day before order is due to be collected. You will be refunded the amount you paid on the order to the card used to place the order.

We are unable to refund any orders cancelled outside of these times.

Can I modify my click and collect order?

It is not possible to modify your order online. If you need to modify any element of your order please email including your order number and describing what you need to change.

If your order is due for collection within two working days ring the bakery at 065-6822860 ext11.

What do I need to collect my order?

You will receive an email with details of your order after you place it. Please review email to ensure all details, especially collection shop & collection are correct.

Bring this email with you when you go to collect your order. Quote your order number and name to collect your product.


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