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Terms & Conditions

Welcome to the website of O’Connors Confectionery (Ennis) Limited

t/a O’Connors Craft Bakery. Our terms and conditions are as follows:


Before proceeding with an order, you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy of these Terms and Conditions for your future reference.

This website is the property of O’Connors Confectionery (Ennis) Limited, Registered company number 91954. All material on this website is copyright of O’Connors Confectionery (Ennis) Limited and is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose

60 Years in Business Promotion

This promotion will run from 1am Wednesday Aug 18th 2021 to 3pm Friday Aug 20th 2021 and will apply a 20% discount to selected products purchased during this time on the website for collection in any of O’Connors 8 retail outlets.

Gluten Free and Celebration cakes are excluded from the promotion.

The quantity available to be purchased through the website under this promotion for selected product lines will be limited.

Some products have quantity limitations per purchase transaction (WebOrder) to ensure availability for as many customers as possible. O’Connors reserve the right to cancel orders and refund any payments for transactions, which exceed these quantity limitations.


We take every care to ensure that product descriptions, ingredients, allergens and pricing are accurate at the time of uploading products to the website. Although every effort is made to ensure accuracy, typographical errors may occur. We will strive to rectify any errors as swiftly as possible. We have the right to discontinue any part of our service or any of our products at any time. We also reserve the right to amend prices of products without prior notification.

Our photographs are an accurate representation of our cakes however as each cake is handmade, decoration details may vary and colours may not be exactly as shown

Some products are only available for collection on certain days of the week

Our products are priced in Euro. When paying by credit/debit card this is the amount which will be deducted from your debit or credit card.  When purchasing products with sterling or other currencies, debit or credit cards, the exchange rates will be set by the cardholder’s bank. These rates fluctuate on a daily basis.


Some of the products listed contain allergen ingredients such as gluten, milk, egg, nuts, soybeans, sesame seeds. We work hard to limit the risk of cross-contamination but all the listed products are produced in a bakery that may result in cross-contamination of other listed Allergens: crustaceans, fish, peanuts, celery, mustard, sulphur dioxide and sulphites, lupin, molluscs.

Coffee, Lemon, and red flavor colors have E numbers that can adversely affect the activity and attention of children (E104, E122, E102, E124).


When an order is placed on our website, you will receive a confirmation email confirming we have received your order and it is being processed for collection at the specified shop on the specified date. 

You should check your confirmation email to ensure all details are correct, paying special attention to Collection date and Collection shop. If there are errors on your order you should contact the bakery by phone if collection is due within 2 working days or via email if collection is due later than 2 working days.

All products are subject to availability.  Our display of products on our website is an invitation and not an offer to sell those goods to you. An offer is made when you place the order for your products.

If products that you order are out of stock, unavailable on a specific day, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the phone number and\or email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process any remaining products on your order. We will not supply a replacement product without your authorisation. 

If you need to cancel your order, please ring the bakery 065-6822860 ext 114.  If you cancel your order three or  more working days in advance of delivery, a full refund will be given.  Cancellation made two working days in advance of delivery, a voucher will be issued to the value of the order.  There is no refund or vouchers available for cancellations made within one working day in advance of delivery.


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